While a lot of work is done using email, there is always going to be a requirement to create or edit the files. This creates for sure the biggest challenge to any business due to legislation like GDPR and others requiring you to maintain secure access to the data. If you use Office365
or G Suite
you have access to secure file sharing platform allowing you to give your user access to the files. However, if you store your files locally on the servers, you will have to make sure you enable secure access to your network using VPN, this will allow your users to take their devices home and connect to the office in a secure way allowing them to continue to access any internal data securely. Most of the firewalls will have this functionality and it’s a case of configuration and enabling it.
Audio and Video communication
While e-mails are great, nothing replaces hearing or seeing the other person. If you are using Office365
you can use Microsoft Teams
, that has the functionality of Audio, Video and Instant Communication. Even more, you can enable the traditional phone line service on the Microsoft Teams
allowing you to answer the calls from your device. Google has their products to support it as well. For phone, conference or video there are standalone products on the market like Zoom.us
and others. What’s great about the Virtual Phone systems is that you can change the configuration on the fly, and you don’t require the person to by in one physical location where the desk phone is located, they can answer it from any location on almost any device. Most importantly it’s possible to almost instantly enable a platform like that so even if your phone system isn’t ready for remote workers, you can set up the new one and just forward your calls from the old to the new one to help your team.